Technology & Telecommunications
Integrating Technology and Strategy
Technology, Software, Telco have become the backbone of every industry. Understanding how technology creates value and how it's architected, built, and run has become an essential skill. Despite growing capabilities, this expertise remains scarce relative to demand. The interconnectedness of technology and business is at the core of our expertise.
▪ We understand technology AND business
Having built technology (specifically software) businesses ourselves, we know how these two work together, not just from text books
▪ We have worked with all levels of telco players, from board to customer service agent
We develop the strategy with the C-Level, but implement it throughout the whole organization, including necessary trainings on the front line. We engage across the entire organization because we understand that value is created on the front lines as much as in the boardroom. Our teams work effectively with everyone from field technicians and call center agents to developers and senior leadership
▪ We have a soft spot for telco IT and for stretching out the system lasagne, covering OSS and BSS
We sit down with your CTO and CIO and figure out the toughest system architecture challenges, understanding the boundary conditions, telco CAPEX priorities and innovation needs. We know how a Telco tech organization links with the business world. We bring in experts should we run into expertise limits and will always develop an answer
▪ We have coded ourselves
One of our first startups was a software startup, incepted in a garage. We can talk software and work closely with architects and developers, connecting them thoughtfully to the business side of the world. We have empathy for nerds
▪ Shaping Tech Value Creation
We help all industries leverage technology to create business value. We know what works and what doesn’t, we identify new areas of business value from given technologies and formulate technology needs based on business problems
▪ Core business efficiencies
We know telco processes and products well, and the economics of an asset-heavy business. With 10+ years of project experience with large-scale European telco players as well as Australian and American telco and tech companies
▪ Technology-Driven Customer Experience
We help telcos shift from connectivity providers to experience platforms — integrating digital services, analytics, and new product, business and revenue models